Press releases

In celebration of International Women’s Day, FinTech Global is shining a spotlight on seven FinTech companies with woman founders.

In today’s business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global recently sat down with a pair of industry experts to dissect this phenomenon.

In the world of insurance, the revolution spurred on by technology is not just reshaping the industry’s landscape, but also its impact on the planet. InsurTech companies are at the forefront of a sustainable revolution, steering the course toward a greener world. Through innovative practices and technological prowess, these firms are shaping a more responsible, environmentally conscious future, with impact investing at the heart of it.

In a world where passports are tickets to adventures, there often lurks an unspoken concern – healthcare on foreign shores. While every budding jet-setter has a horror story, Air Doctor has become the solution to these concerns, cementing itself as a must-have travel companion.

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?

The world’s largest insurance market is turning to small Israeli startups to disrupt and enable their operations.

Two-thirds say that going away is the highlight of the year with seven in 10 reporting it helped them to unwind. Yet in the desire to jet off on a budget, almost one in four are tempted to go without travel insurance this year. The revelation comes despite a new Post Office study finding that 55% of the population worry that they or a family member will need medical attention whilst abroad this summer.

Insurers are finding themselves on the cusp of an innovative overhaul, specifically with regard to the claims journey – a process historically plagued by complex systems and lack of transparency, but now being redefined by advancing technology and evolving customer expectations.

Travel insurer Faye has announced the launch of telemedicine in partnership with Air Doctor. The telemedicine offering compliments its out-patient and in-patient visits, covered under emergency medical coverage. It will be available to all those travelling with Faye internationally to 75 countries around the world, giving them access to near-instant voice and video consultations with doctors.

As the insurance industry experiences a pivotal shift towards digitalisation, InsurTech leaders emphasise the importance of digital transformation not only to meet evolving customer expectations but also to enhance operational efficiency and foster innovation.

Air Doctor, the brainchild of its CEO, Jenny Cohen Derfler, connects travellers to medical experts

While exhibiting at the recent ITC Vegas conference, startup Air Doctor assisted another attendee who required unexpected medical care.

Travel startup Air Doctor and ERGO Travel Insurance’s partnership has recently been recognised for its innovative solutions and products.

FinTech Global spoke to women in the industry to get their thoughts on the gender gap and building a world with more female representation.

As pressures on the insurance and InsurTech sector mount, companies are teaming up to bolster their services and improve their capabilities.