Playa Del Carmen is a vibrant city on Mexico’s Riviera Maya, known for its beautiful beaches, fantastic food, and lively atmosphere. Whether you’re traveling solo, with family, or on business, it’s a destination that promises both excitement and relaxation. To make sure your trip is worry-free — even if you get sick — here’s everything you need to know about traveling to Playa Del Carmen.
Getting From the Airport to the City Center

Most travelers arrive via Cancun International Airport (CUN), around 45 minutes from Playa Del Carmen. Here are your best options:
Public Bus (ADO)
The bus is cheap, comfortable, and reliable. It runs regularly and is perfect for budget travelers.
Taxi or Private Transfer
These are great if you’re carrying heavy bags or traveling in groups. Always negotiate the price upfront.
Shared Shuttle
Economical and convenient, shuttles balance cost and comfort nicely.
Getting Around Playa Del Carmen
Navigating Playa Del Carmen is easy. Here’s how to get around:
Walking
The town center is pedestrian-friendly, especially around the lively Quinta Avenida (5th Avenue).
Taxis
They’re everywhere — just confirm the price beforehand.
Bikes
Bike rentals are affordable and convenient, perfect for exploring the area leisurely.
Colectivos
These shared vans are ideal for short trips or reaching nearby beaches and cenotes.
What to Do if You Get Sick in Playa Del Carmen
Getting sick on vacation isn’t fun, but knowing what to do can make it easier. Here’s exactly what you should do if you feel ill during your stay:
Common Health Issues for Travelers
Travelers in Playa Del Carmen commonly experience minor illnesses such as stomach bugs, heat exhaustion, dehydration, sunburn, or minor injuries from activities like snorkeling or exploring ruins. Knowing the symptoms and having a basic first aid kit can help manage these issues quickly.
Pharmacies and Over-the-Counter Medicines
Pharmacies (“farmacias”) are everywhere and often have English-speaking staff. They sell common medications like pain relievers, antihistamines, stomach medicine, and hydration salts. Brands like Farmacias del Ahorro or Farmacia YZA are reputable and have branches throughout Playa Del Carmen.
Medical Clinics and Hospitals
If you need to see a doctor, Playa Del Carmen has several good options:
- Hospiten Playa Del Carmen: Popular among tourists, offering good English-speaking services.
- Clinica del Carmen: Known for quick consultations and reliable care.
Seeing an English-speaking Doctor
To make things easy and stress-free, especially if you’re not fluent in Spanish, consider using a service like Air Doctor. You can quickly find and book appointments with trusted, English-speaking local doctors, avoiding language barriers and confusion.
When to Seek Medical Help Immediately
Seek immediate care if you experience severe symptoms like prolonged vomiting, high fever, trouble breathing, extreme dehydration, or severe allergic reactions.
Health Insurance and Payment
Check if your travel insurance covers international medical visits. Most clinics accept credit cards, but it’s good to carry some cash (Mexican pesos) as well.
Must-Try Foods & Where to Eat Safely
Eating local food is a huge part of travel, but safety comes first:
- Always drink bottled or purified water.
- Choose busy stalls where the food is freshly prepared.
- Avoid raw foods like unpeeled fruit or salads from street vendors.
Delicious Local Favorites
- Tacos al Pastor: Spit-grilled pork tacos served with pineapple.
- Cochinita Pibil: Slow-roasted pork, a specialty in the Yucatán region.
- Fresh seafood: Try ceviche or grilled fish from reputable places.
Recommended restaurants include El Fogón and La Cueva del Chango, both known for hygiene and delicious food.
Sightseeing & Staying Healthy in Playa Del Carmen
Explore Playa Del Carmen’s top sights safely:
- Xcaret Park: An eco-park where you can swim safely in clean waters.
- Rio Secreto: Explore stunning underground rivers safely with guided tours.
- Cenotes: Visit reputable cenotes like Cenote Azul, which maintain cleanliness standards.
Always stay hydrated, wear sunscreen, and take breaks to avoid heat exhaustion.
Activities for Families & Health Precautions
Families love Playa Del Carmen. Safe and fun activities include:
- Xel-Há Park: Clean, safe snorkeling spots suitable for kids.
- Parque Fundadores: Family-friendly playground and beach area.
- Interactive museums: Such as the 3D Museum of Wonders, safe for kids and adults alike.
Remember to carry water, sunscreen, and snacks for kids, and avoid midday sun.
Accommodation and Staying Healthy
Choosing accommodation wisely can make your stay comfortable and safe:
- All-inclusive resorts: Often offer onsite medical care, convenient for families.
- Boutique hotels and Airbnbs: Look for those with good reviews regarding cleanliness.
Staying Safe and Healthy in Playa Del Carmen
While Playa Del Carmen is generally safe, common-sense precautions help:
- Drink bottled water only.
- Watch out for sunburn and dehydration.
- Use mosquito repellent, especially in the evenings.
Always wash your hands frequently and carry sanitizer to reduce risks.
Packing Tips for Health and Comfort
Don’t forget these essentials:
- Sunscreen (reef-safe)
- Bug spray
- Personal medications
- Reusable water bottle
- Travel-sized first-aid kit (band-aids, antiseptic, painkillers)
Budget-Friendly Health Tips
Staying healthy shouldn’t be expensive. Buy bottled water and snacks at supermarkets rather than tourist stalls, and choose reputable street food stalls.
Internet and Emergency Communication
Free Wi-Fi is available in most cafes, hotels, and restaurants. Consider buying a local SIM card for emergency calls or quick access to medical information.
Recap: Healthy, Happy Travels in Playa Del Carmen
Playa Del Carmen is a wonderful destination with amazing beaches, fantastic food, and welcoming people. A little preparation — especially knowing how to handle sickness — will let you enjoy your vacation with peace of mind. Stay informed, stay healthy, and make unforgettable memories!
About the Air Doctor App
With the Air Doctor app in your pocket, you can access medical care and receive expert medical guidance anywhere you travel.
Air Doctor offers a wide range of benefits, including:
- A global network of over 20,000 multi-lingual doctors and specialists
- Choice of clinic, at-home (hotel), and video consultations
- Healthcare access in 90 countries
- 24/7 multi-lingual support
- Transparent pricing and reviews
- Most common medical specialties, including GPs and dentists.
FAQs
Petty theft is an issue in Playa Del Carmen, especially at ATMs and crowded areas at night.
Raw and undercooked food (especially seafood and eggs). It’s also ideal to avoid food washed with tap water.
A combo of both is best. Just make sure you’re not carrying around too much cash.