Getting sick while traveling can be stressful — especially when you’re far from home and not sure how the local healthcare system works. But if you find yourself sick in Zurich, there’s no need to panic. Switzerland’s healthcare system is world-class, efficient, and easy to navigate — even for travelers.
Whether you’re dealing with a fever, food poisoning, or a minor injury, this guide will walk you through everything you need to know about getting the care you need while visiting Switzerland’s biggest city.
Understanding Zurich’s Healthcare System
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Switzerland’s healthcare system is one of the best in Europe — known for its advanced facilities, professional staff, and quick service.
Private vs. Public
- Public hospitals provide excellent care but can be expensive for tourists who don’t have Swiss health insurance.
- Private clinics often cater to travelers and expats. They’re your best bet for fast appointments, English-speaking doctors, and less waiting time.
Emergency Medical Care
Let’s look at emergency medical care in Zurich.
Essential Emergency Numbers
- 144 – Ambulance and medical emergencies
- 117 – Police
- 118 – Fire department
How to Call an Ambulance in Zurich
Dial 144 and clearly describe your location and situation. Operators typically speak English and will send an ambulance to your location.
When to Go to a Hospital vs. an Urgent Care Clinic
- Hospital: For serious conditions like chest pain, breathing difficulties, or accidents.
- Urgent care clinic: For less severe issues such as mild fever, dehydration, or minor injuries.
Pharmacies & Medication: What You Need to Know
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Pharmacies in Zurich are called “Apotheke.” They’re easy to spot by a green cross sign.
- Opening hours: Typically 8 AM to 6:30 PM on weekdays and shorter hours on Saturdays.
- 24-hour pharmacies: You can find emergency pharmacies (Notdienst Apotheke) listed on pharmacy doors or online.
- Over-the-counter medication: Available for colds, pain, or mild stomach issues.
- Doctor’s note: Needed for antibiotics and certain stronger medications.
What to Do if You’ve Got Travel Insurance
If you have travel insurance, you’ll likely be covered for most medical costs in Zurich — especially at private clinics that work with insurers.
Documents You’ll Need to Submit a Claim
- Passport
- Travel insurance policy details
- Doctor’s note or report
- Original receipts for care and medication
Be sure to confirm coverage with your insurer before your trip to avoid surprises.
Language Barriers
The main languages in Zurich are German, French, and Italian, but most medical professionals speak excellent English. Still, it doesn’t hurt to know a few key phrases:
- “Ich bin krank.” — I’m sick.
- “Wo ist das nächste Krankenhaus?” — Where is the nearest hospital?
- “Sprechen Sie Englisch?” — Do you speak English?
How to Avoid Getting Sick in Zurich
Here’s what you need to know to avoid getting sick in Zurich.
Common Traveler Illnesses
- Mild colds due to temperature changes.
- Altitude-related headaches if you’re exploring mountain areas nearby.
- Stomach discomfort from rich food or time-zone fatigue.
Is the Tap Water Safe to Drink?
Yes — Zurich’s tap water is among the cleanest in the world! You can safely drink it anywhere, even from public fountains.
Food Safety & Hygiene Tips
- Switzerland has strict food safety laws, so hygiene standards are very high.
- Eat freshly prepared meals and avoid overindulging in heavy cheese-based dishes if you’re sensitive to dairy.
- Wash your hands regularly, especially during flu season.
Healthcare Tips for Pregnant Travelers & Those with Pre-existing Conditions
Zurich offers excellent maternity and specialist care. If you’re pregnant or managing a chronic condition:
- Bring your medical documents and doctor’s notes.
- Contact your insurer to confirm specialist coverage.
- Choose private hospitals like Hirslanden Klinik or Bethanien for high-quality care and English-speaking staff.
Finding an English-Speaking Doctor in Zurich
Finding a doctor in a foreign city can be overwhelming — but it doesn’t have to be.
With Air Doctor, you can:
- Find English-speaking doctors nearby.
- Choose between clinic visits or online consultations.
- Get medical reports for insurance reimbursement.
Getting Help Beyond Healthcare
If you’ve lost medication or need help contacting your doctor at home, your embassy or consulate can assist. They can:
- Recommend local hospitals.
- Replace missing medication.
- Help you contact family or insurance providers.
Recap
If you get sick in Zurich:
- Call 144 for emergencies.
- Visit a private clinic for fast, English-speaking care.
- Use pharmacies (Apotheke) for over-the-counter medication.
- Keep your insurance documents handy.
- Use Air Doctor to find trusted care instantly.
About Air Doctor
With the Air Doctor app in your pocket, you can access medical care and receive expert medical guidance anywhere you travel.
Air Doctor offers a wide range of benefits, including:
- A global network of over 20,000 multi-lingual doctors and specialists
- Choice of clinic, at-home (hotel), and video consultations
- Healthcare access in 90 countries
- 24/7 multi-lingual support
- Transparent pricing and reviews
- Most common medical specialties, including GPs, dentists, and ophthalmologists
FAQs
Yes, tourists can visit both private and public clinics, but private ones are faster and more English-friendly.
Expect to pay between CHF 100–200 for a private consultation, depending on the clinic.
Yes, most doctors in Zurich speak fluent English and are used to treating international patients.
