Getting sick abroad can be stressful — especially in a place where language and healthcare systems are different from home. But don’t worry. Tokyo’s medical facilities are world-class, the city is extremely clean, and with the right know-how, you can get the care you need quickly and easily.
This guide walks you through everything to do if you get sick in Tokyo — from where to go, who to call, and how to find an English-speaking doctor, to local tips for staying healthy while you travel.
Understanding Tokyo’s Healthcare System
Japan’s healthcare system is one of the best in the world, offering high-quality and efficient care.
Public vs. Private Healthcare
- Public hospitals are excellent but can be busy and may have limited English support. Payment is required upfront for tourists.
- Private hospitals and clinics are more convenient for visitors. They usually have English-speaking staff, shorter waits, and direct billing options with major insurers.
Emergency Medical Care
Let’s take a quick look at emergency medical care in Tokyo.
Essential Emergency Numbers
- 119 – Ambulance and fire emergencies
- 110 – Police
How to Call an Ambulance in Tokyo
If you need urgent help, dial 119. Operators may not always speak English, so it’s best to have your hotel staff, tour guide, or a Japanese speaker assist you.
When to Go to a Hospital vs. an Urgent Care Clinic
- Hospital: Go here for serious issues — high fever, chest pain, accidents, or major injuries.
- Clinic: For minor illnesses like colds, stomach upset, or mild infections, clinics are faster and easier.
Pharmacies & Medication: What You Need to Know
Pharmacies in Japan are called “yakkyoku” (薬局). You’ll find them near train stations, shopping areas, and hospitals.
- Hours: Most pharmacies close around 8 PM, but some 24-hour options exist in larger districts like Shinjuku or Shibuya.
- Over-the-counter meds: Available for headaches, colds, and allergies.
- Doctor’s note: Required for stronger medication.
If you’re unsure, look for a cross sign — that’s a pharmacy.
What to Do if You’ve Got Travel Insurance
Private care in Tokyo is top-quality but can be expensive. Travel insurance will make your experience much smoother.
Documents You’ll Need to Submit a Claim
- Passport and insurance policy details
- Doctor’s note or medical report
- Receipts for treatments and medication
Make sure you confirm coverage with your insurer before your trip.
Language Barriers
While many doctors in Tokyo speak some English, it’s not universal. Having a translation app on hand helps. Here are a few useful Japanese phrases:
- “Byouki desu” (病気です) – I’m sick
- “Isha wa doko desu ka?” (医者はどこですか？) – Where is the doctor?
- “Kusuri ga irimasu” (薬がいります) – I need medicine
- “Eigo o hanasemasu ka?” (英語を話せますか？) – Do you speak English?
How to Avoid Getting Sick in Tokyo
Here’s what you need to know to avoid getting sick in Tokyo.
Common Traveler Illnesses
- Jet lag and fatigue
- Seasonal colds or allergies
- Food-related stomach upset
- Dehydration (especially in summer)
Is the Tap Water Safe?
Yes! Tokyo’s tap water is safe to drink and of high quality.
Food Safety & Hygiene Tips
- Eat at busy restaurants and sushi spots with high customer turnover.
- Avoid eating raw food from convenience stores if it’s been sitting out.
- Wash your hands often or carry sanitizer.
Healthcare Tips for Pregnant Travelers & Those with Pre-Existing Conditions
Tokyo’s hospitals have excellent specialists in obstetrics, pediatrics, and internal medicine. If you’re pregnant or managing a condition, bring your records (translated if possible), your prescriptions, and know where the nearest private clinic is.
Finding an English-Speaking Doctor in Tokyo
Finding a doctor in Tokyo can feel overwhelming — especially if you’re not familiar with the healthcare system.
Air Doctor makes it easy:
- Browse verified, English-speaking doctors in Tokyo
- Choose from in-person or online consultations
- Get official reports for insurance claims
Getting Help Beyond Healthcare
If you lose medication, need official documents, or require urgent support, embassies in Tokyo can assist. They can:
- Provide lists of English-speaking doctors and hospitals
- Help contact family or insurers
- Guide you through emergencies or hospitalization
Recap
If you get sick in Tokyo:
- Call 119 for emergencies.
- Choose private clinics for faster, English-speaking care.
- Visit pharmacies (yakkyoku) for basic medication.
- Keep insurance details and receipts for claims.
- Stay hydrated, get rest, and use Air Doctor to find trusted doctors.
About Air Doctor
With the Air Doctor app in your pocket, you can access medical care and receive expert medical guidance anywhere you travel.
Air Doctor offers a wide range of benefits, including:
- A global network of over 20,000 multi-lingual doctors and specialists
- Choice of clinic, at-home (hotel), and video consultations
- Healthcare access in 90 countries
- 24/7 multi-lingual support
- Transparent pricing and reviews
- Most common medical specialties, including pediatricians, ENT specialists, and dermatologists
FAQs
No, healthcare in Japan isn’t free for tourists. You’ll need to pay upfront, but travel insurance can reimburse you later.
A basic consultation at a private clinic usually costs between ¥5,000–¥10,000 ($35–$70 USD).
Yes! Many private clinics accept walk-ins, especially in central areas like Shinjuku and Roppongi.
