Getting sick while traveling can feel scary — especially if you’re in a new country and don’t know how the healthcare system works. But don’t worry. If you’re feeling unwell in Sofia, Bulgaria, this guide will walk you through everything you need: from emergency numbers and pharmacies to travel insurance, language tips, and how to find an English-speaking doctor quickly.
Understanding Sofia’s Healthcare System

Let’s look at Sofia’s healthcare system.
Private vs. Public
- Public hospitals in Bulgaria are affordable, but they often have long waits and limited English spoken.
- Private clinics are a better choice for tourists — they’re faster, more comfortable, and many doctors speak English. You’ll usually pay upfront, but most travel insurance policies will reimburse you.
Emergency Medical Care
Here’s what you need to know about emergency medical care in Sofia.
Essential Emergency Numbers
- 112 – General emergency number (ambulance, police, fire)
How to Call an Ambulance in Sofia
Dial 112. English-speaking operators are often available, but it helps to ask your hotel or a local to assist if possible.
When to Go to a Hospital vs. an Urgent Care Clinic
- Hospital: For emergencies like accidents, chest pain, or serious illness.
- Urgent care/private clinic: For non-life-threatening issues such as infections, fevers, sprains, or stomach bugs.
Pharmacies & Medication: What You Need to Know
Pharmacies in Sofia are called “Аптека” (Apteka) and are easy to spot with their green cross signs.
- Opening hours: Many are open until 7–8 PM.
- 24/7 options: At least one pharmacy per district stays open overnight — look for “Дежурна аптека” (duty pharmacy).
- Medication rules: Painkillers and cold medicines are available over-the-counter. Stronger medicines require a doctor’s note.
What to Do if You’ve Got Travel Insurance
Travel insurance is your best friend in Sofia. Most private clinics will ask for payment upfront, but you can claim it back later.
Documents You’ll Need for a Claim
- Doctor’s note or medical report
- Original receipts for visits and medication
- Insurance policy details
- Proof of travel (flight tickets, bookings, etc.)
Language Barriers
Not all medical staff in Sofia speak English, especially in public hospitals. A few handy phrases:
- “Имам нужда от лекар” (Imam nuzhda ot lekar) – I need a doctor
- “Не се чувствам добре” (Ne se chuvstvam dobre) – I don’t feel well
- “Говорите ли английски?” (Govorite li angliiski?) – Do you speak English?
How to Avoid Getting Sick in Sofia
Here’s what you should do if you want to avoid getting sick in Sofia.
Common Traveler Illnesses
- Stomach upset from rich or unfamiliar foods
- Colds and flu during colder months
- Dehydration in summer
Tap Water Safety
Tap water in Sofia is generally safe, but many travelers prefer bottled water.
Food Safety & Hygiene
Sofia’s restaurants are usually safe, but choose busy places with good turnover. Wash hands often and carry sanitizer.
Healthcare Tips for Pregnant Travelers & Those with Pre-Existing Conditions
If you’re pregnant or managing a medical condition, private clinics are the best option. Many have English-speaking specialists in gynecology, cardiology, and pediatrics.
Finding an English-Speaking Doctor in Sofia
Finding a doctor who speaks English can be tricky in public facilities. Private clinics are your safest bet, but it can still take time to find the right one.
That’s where Air Doctor helps. With the app, you can:
- Browse English-speaking doctors in Sofia
- Choose clinic, home, or video visits
- Get proper documentation for travel insurance claims
Getting Help Beyond Healthcare
Your embassy or consulate in Sofia can:
- Provide lists of recommended clinics and hospitals
- Help with lost or stolen medication
- Assist with emergencies like hospitalizations
Recap
If you get sick in Sofia:
- Call 112 in an emergency
- Use private clinics for faster, English-speaking care
- Visit an “Apteka” for minor medicines (some open 24/7)
- Keep insurance details and receipts safe
- Use Air Doctor to find trusted doctors in minutes
About Air Doctor
With the Air Doctor app in your pocket, you can access medical care and receive expert medical guidance anywhere you travel.
Air Doctor offers a wide range of benefits, including:
- A global network of over 20,000 multi-lingual doctors and specialists
- Choice of clinic, at-home (hotel), and video consultations
- Healthcare access in 90 countries
- 24/7 multi-lingual support
- Transparent pricing and reviews
- Most common medical specialties, including dentists, GPs, and pediatricians
FAQs
Yes. The tap water in Sofia is safe for brushing teeth, though many travelers stick to bottled water.
Generally, yes, but always choose busy stalls with a good reputation.
Upset stomach, diarrhea, and cramps. Seek medical advice if symptoms persist.