What To Do If You Get Sick In Frankfurt

Frankfurt is sleek, international, and full of surprises — from its towering skyline and cozy taverns to its charming old town. But when you’re far from home and suddenly feel feverish, dizzy, or worse, a dream trip can quickly feel stressful.

Getting sick in Frankfurt isn’t fun — but you’re not alone. Whether you’re dealing with food poisoning, a stubborn cough, a minor injury, or simply feeling run-down, there are excellent healthcare options available to travelers. The trick is knowing where to go, who to call, and how to get support in a language you understand.

This guide walks you through everything: from finding an English-speaking doctor in Frankfurt to using your travel insurance, locating pharmacies, handling emergencies, and even how to avoid getting sick in the first place.

Understanding Frankfurt’s Healthcare System

Germany has one of the best healthcare systems in the world — efficient, well-regulated, and accessible. And in Frankfurt, you’ve got even more advantages as an international traveler, thanks to its global population and strong infrastructure.

Public vs. Private Healthcare

• Public hospitals and clinics provide high-quality care but often come with long waits and less English spoken. EU travelers with an EHIC or GHIC card can access care at a reduced cost.
• Private clinics are ideal for tourists. You’ll often be seen the same day, receive care in English, and get insurance-friendly documentation — though you’ll likely pay upfront.

Emergency Medical Care in Frankfurt

If you’re dealing with something urgent — an injury, allergic reaction, or sudden illness — don’t wait. Here’s how to get help fast.

Emergency Numbers in Germany

• 112 – For all emergencies (ambulance, police, fire)
• 116 117 – For after-hours medical help (mostly German only)
• 110 – Police line only

You can dial 112 from any phone, even if you don’t have a German SIM card. 

Psst! We’ve got a guide on everything you need to know about eSIMS, too!

Hospital or Clinic?

• Go to a hospital emergency room (Notaufnahme) for serious symptoms: chest pain, trouble breathing, severe allergic reactions, deep cuts, or broken bones.
• Visit a private clinic if you’re dealing with non-urgent issues like a sore throat, flu symptoms, UTIs, food poisoning, or mild infections.

Pharmacies & Medication in Frankfurt

You’ll spot pharmacies across the city — called Apotheken in German. Look for the large red “A” sign. You’ll find them near train stations, shopping districts, and central squares like Zeil.

What Can You Get?

• Fever reducers and pain relief (ibuprofen, paracetamol)
• Cold and flu meds
• Digestive support: nausea, diarrhea, or constipation relief
• Allergy relief (antihistamines, creams)
• Rehydration salts and electrolyte solutions
• First-aid supplies

In Germany, even simple meds are often kept behind the counter — so just ask the pharmacist for help. They’ll guide you and often speak some English.

Night or Weekend Pharmacies

Many pharmacies close early or on Sundays, but there’s always one open nearby.

• Ask your hotel or Airbnb host
• Google “Notdienst Apotheke Frankfurt” or “24-hour pharmacy Frankfurt”
• Check pharmacy doors — they often post a list of nearby emergency pharmacies

What To Do If You Have Travel Insurance

If you’ve got travel insurance — take a deep breath. Most costs can be reimbursed, from doctor visits to prescriptions and even hospital stays.

What’s Typically Covered

• Doctor consultations (online or in person)
• Emergency room visits
• Medications
• Blood tests, scans, and diagnostic tools
• Ambulance services (if needed)

How to File a Claim

• Get a doctor’s note or diagnosis
• Collect receipts for every expense — doctor, pharmacy, tests
• Provide your policy number and travel documents
• Submit your claim online or via email

Tip: Scan or photograph all your paperwork. Back it up in your cloud drive or inbox in case you lose the originals.

Language Barriers

Frankfurt is an international hub, so many doctors, pharmacists, and clinic staff speak some English. But in public hospitals or smaller pharmacies, that’s not guaranteed.

Helpful German Phrases

• “Ich bin krank.” – I’m sick
• “Ich brauche einen Arzt.” – I need a doctor
• “Ich habe Bauchschmerzen.” – I have stomach pain
• “Ich bin allergisch gegen…” – I’m allergic to…
• “Sprechen Sie Englisch?” – Do you speak English?

How to Avoid Getting Sick in Frankfurt

You can’t prevent every illness — but a little care goes a long way.

Common Travel Illnesses

• Colds and flu from busy trains, flights, or changing weather
• General fatigue and jet lag
• Stomach issues from new foods or dehydration
• Minor injuries on cobbled streets or icy sidewalks
• Overindulgence from schnitzel, beer, or bratwurst

Simple Tips to Stay Well

• Stay hydrated, especially after flying or drinking alcohol
• Wash or sanitize your hands regularly — especially on public transport
• Eat slowly and pace yourself with new dishes
• Dress in layers (Frankfurt weather can shift fast)
• Rest when your body asks for it

Traveling While Pregnant or With a Health Condition

Frankfurt is a comfortable and well-connected city — and a great option if you’re pregnant or managing a medical issue. But planning ahead helps.

Bring With You:

• Enough medication for your full stay (in original packaging)
• A letter from your doctor explaining your condition and treatment
• Translations (if possible) for medications or special needs
• Travel insurance details and emergency numbers

Finding an English-Speaking Doctor in Frankfurt

You don’t have to wait in line, stumble through German, or wonder if your symptoms are serious. Air Doctor connects you with:

• Trusted, vetted, English-speaking doctors
• Online or in-person visits
• Filters for language, specialty, and availability
• Easy booking — in just a few taps

What To Do If You Need More Support

If you lose your medication, passport, or have a medical emergency that involves your stay, contact your embassy or consulate. They can help with:

• Connecting you to doctors or hospitals
• Replacing lost prescriptions
• Communicating with your family or insurer
• Translating documents and providing legal or admin support

Recap: What To Do If You Get Sick in Frankfurt

• Dial 112 for urgent medical help
• Use a private clinic for faster, English-speaking care
• Visit a pharmacy (Apotheke) for over-the-counter relief
• Keep all receipts and documents for your travel insurance claim
• Know some basic phrases or use Air Doctor to skip the language barrier
• Stay hydrated, rest often, and don’t overdo new foods
• Be extra prepared if you’re pregnant or managing a chronic condition
• Save your embassy contact details, just in case

About the Air Doctor App

With the Air Doctor app in your pocket, you can access medical care and receive expert medical guidance anywhere you travel.

Air Doctor offers a wide range of benefits, including:

• A global network of over 20,000 multi-lingual doctors and specialists
• Choice of clinic, at-home (hotel), and video consultations
• Healthcare access in 90 countries
• 24/7 multi-lingual support
• Transparent pricing and reviews
• Most common medical specialties, including cardiologists and pediatricians

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