We are looking for Customer Service agents to join our fast-growing startup!
German/ French speaker

Air Doctor – who are we?

Air Doctor is a hi-tech company in the global tourism and health industry, located in Moshav Bet Nekofa, in the Jerusalem area.

Who are we looking for?

If you appreciate great customer experience, if you thrive on finding the best solution to any problem, if you are a people-person with a high sense of empathy, if you like working within a team in a fast-growing environment, then your place is with us!

What will you be doing?

Manage incoming requests between clients seeking medical care and clinics, both for B2C and B2B customers. Communicate with clients worldwide, and ensure the perfect solution is received for each specific case.

What do you need to bring?

  • Must – excellent English skills, both verbal and written.
  • Must – good German/French verbal skills.
  • Must – good Hebrew skills, both verbal and written.
  • Tech-savviness.
  • A willingness to work in a fast-changing environment.
  • An understanding of complex work methodologies and an ability to see the big picture.
  • Multi-tasking capabilities and the ability to perform in a fast-paced environment.
  • Quick thinking and a willingness to offer suggestions with a problem-solving mentality.
  • Advantageous – previous customer support experience in a tech environment.

 

**Shift-based job – 24/7 including nights & weekends.

We’re looking for someone to grow with us as we grow!

Please send your CV to [email protected].

Jenny Cohen Drefler

Jenny Cohen Derfler

Air Dr CEO & Co-Founder

Jenny is the CEO and one of the Co-Founders at Air Doctor. She spent more than 20 years at Intel, most recently as general manager of its manufacturing facility in Israel and before that in various engineering and manufacturing roles in Silicon Valley. Air Doctor is her second startup having previously founded electric vehicle company ElectRoad.