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Join the Air Doctor Team

Creating an amazing service from just an idea takes creativity, dedication, and teamwork. If you have the drive, passion, and know-how we need, then apply for one of the job openings below. 

Who Are We...

Air Doctor is a hi-tech company in the global tourism and health industry, located in Tel-Aviv. We help travelers find doctors who speak their language while abroad, reducing any stress and hassle.
Air Dr Team

Explore Our Job Opportunities

Looking for the most up-to-date openings?
Our full and always-updated list of open positions is available on LinkedIn .

Customer Care Shift Manager

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About the job

Air Doctor, a growing Insurtech startup, is looking for Shift Managers to join our Customer Care team!

An amazing opportunity to join a startup company with no prior experience required - suitable also for students!

Air Doctor connects patients with doctors around the world and is there for them when they need us most. Every year, we help thousands of customers receive the care they need, anywhere in the world.

We’re looking for our next shift leaders - managers who will thrive in the service world, lead our global teams with passion, and inspire those around them. The role includes managing teams both in Israel and abroad.

We seek people who love teamwork, who have leadership and managerial skills, tech savvy, a high level of English, strong decision-making abilities, and who can perform in a fast-paced environment. If you believe you are the right fit - join us!

Location: Beit Nekofa (near Hemed Interchange and Mevaseret Zion)

Work format: Shift-based, 24/7 including nights and weekends Hybrid work environment

Requirements:

High-level proficiency in English and Hebrew, both spoken and written - required

Ability to work well both independently and collaboratively

Ability in managing global teams

Excellent customer service and interpersonal skills

Ability to multitask and perform in a fast-paced environment

Strong decision-making skills

Command or leadership background – an advantage

Bachelor’s degree – an advantage

Please send your CV to: [email protected]

Apply on LinkedIn

Sales Development Representative

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About the job
Air Doctor is seeking an experienced Doctors Recruiter to join our Medical Network.

Air Doctor – who are we? Air Doctor is a global travel-health platform that gives travelers fast, reliable access to quality medical care anywhere in the world when they get sick far from home. Through our simple, easy-to-use app, people instantly connect with a trusted local doctor who speaks their language, avoiding unnecessary stress and expensive hospital or clinic visits, transforming the tourism industry.

From video consultations and at-home visits to in-clinic appointments, our large medical network spans countries, cultures and specialties. We help people feel safe, supported, and cared for with 24/7 access whenever they need us.

Where are we located?

Our offices are based in the green landscape of Moshav Beit Nekofa, between Tel Aviv and Jerusalem

To provide our patients with the best medical providers in their whereabout, we are looking for a Doctors Recruiter. which will promote our company, recruit and onboard new medical providers and maintain work relations with our trusted medical professionals

Responsibilities

Represent Air Doctor within the medical community

• Recruit, build relationships and finding new potential medical providers to join our network

• Manage and maintain a pipeline of interested medical providers and develop work relations with them.

• Identify the correct medical providers which are suitable to our business mode

Requirements

Native or bilingual proficiency in English, both verbal and written – Must

Fluency in additional languages – Must (daily work in a multicultural, multilingual environment)

Experience in sales/marketing/customer support – a serious advantage

Great communication skills, both written and oral

Ability to multitask and prioritize efficiently

Ability to efficiently locate and organize data

Please send CV to: [email protected]

Apply on LinkedIn

Product Marketing Manager

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About the job

Air Doctor is looking for a Product Marketing Manager within the Marketing Team!

About Air Doctor

Air Doctor is a global travel-health platform that gives travelers fast, reliable access to quality medical care anywhere in the world when they get sick far from home.

Through our simple, easy-to-use app, people instantly connect with a trusted local doctor who speaks their language, avoiding unnecessary stress and expensive hospital or clinic visits, transforming the tourism industry. From video consultations and at-home visits to in-clinic appointments, our large medical network spans countries, cultures and specialties. We help people feel safe, supported, and cared for with 24/7 access whenever they need us.

Where are we located?

Our offices are based in the green landscape of Moshav Beit Nekofa, between Tel Aviv and Jerusalem.

What You’ll Do

Lead top-of-funnel market, audience & partner research outside the product to understand why customers do and don’t arrive to the app

Turn quantitative, and qualitative insights into recommended actions that improve value delivery and activation

Drive audience-first thinking for positioning, messaging & storytelling to multiple customer segments across multiple channels

Methodologically identify product marketing initiatives to drive aggressive GTM growth goals

Identify and optimize key customer journey communication channels (like email & push)

Craft product microcopy in close collaboration with Product, as a service provider

Work hands-on in a fast, get things done startup environment juggling multiple initiatives

Collaborate closely with Product and other cross-functional teams like Accounts & Sales

What You’ve Done

4-5 years of product marketing experience in a global, growth-driven startup

Superpowers in understanding different audiences, their motivations, and pain points

Ability to simplify complex value and audience understanding into clear messaging

Data driven and analytical asking the right questions with funnel & activation data literacy

Deep expertise in positioning, product & customer journey understanding

A proud project management geek who is well loved across the org

Outstanding product microcopy skills with a sharp sense of clarity and tone

Experience in customer lifecycle communications (email, push etc)

A methodological, proactive, startup-get-things-done mindset. you take ownership and move fast

Please Send CV to: [email protected] and mention Product Marketing Manager

Apply on LinkedIn

User Acquisition Manager

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About the job

Air Doctor is looking for a User Acquisition Manager within the Marketing Team.

Who are we?

Air Doctor is a global travel-health platform that gives travelers fast, reliable access to quality medical care anywhere in the world when they get sick far from home.

Through our simple, easy-to-use app, people instantly connect with a trusted local doctor who speaks their language, avoiding unnecessary stress and expensive hospital or clinic visits, transforming the tourism industry.

From video consultations and at-home visits to in-clinic appointments, our large medical network spans countries, cultures and specialties. We help people feel safe, supported, and cared for with 24/7 access whenever they need us.

Where are we located?

Our offices are based in the green landscape of Moshav Beit Nekofa, between Tel Aviv and Jerusalem.

What You’ll Do

Own end-to-end performance marketing campaigns, from strategy and setup to execution, optimization, and scaling.

Plan, build, and manage high-impact B2C and B2B2C campaigns across Google Ads, Meta, LinkedIn, and TikTok.

Tailor messaging, targeting, and creatives for diverse international markets, ensuring cultural relevance and maximum engagement.

Monitor campaign performance with a data-driven mindset, identifying growth levers and driving measurable ROI.

Develop and maintain real-time dashboards in Google Data Studio to track KPIs and deliver actionable insights to stakeholders.

Conduct A/B testing, optimize conversion funnels, and experiment with emerging channels to accelerate growth.

Collaborate closely with creative, product, partnerships, and analytics teams to align marketing efforts with business and user acquisition goals.

What We’re Looking For

Proven experience managing high-budget digital campaigns across Google Ads, Meta, LinkedIn, and TikTok.

Strong analytical skills, the ability to extract insights from complex data and translate them into strategic actions.

Demonstrated success in scaling campaigns across multiple international markets.

A true owner mindset, proactive, results-oriented, and committed to aggressive growth targets.

Excellent project management and multitasking abilities in a fast-paced startup environment.

Nice to Have:

Experience with app install campaigns and mobile attribution platforms such as AppsFlyer or Adjust.

Background in travel, health tech, or consumer-facing tech industries.

Familiarity with insurance or B2B2C models is a strong advantage.

Please Send CV to: [email protected] and mention User Acquisition Manager

Apply on LinkedIn

Customer Success Manager

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About the job

Air Doctor is looking for a Customer Success Manager within the Account Team.

Air Doctor is seeking a passionate and dedicated Customer Success Manager to join our DREAM team and focus on the Israeli market!

The ideal candidate is a people-oriented professional who thrives on creating meaningful relationships, ensuring customer satisfaction, and driving value for our clients.

This role is all about partnership, understanding client needs, optimizing their experience, and ensuring long-term success.

Who are we?

Air Doctor is a global travel-health platform that gives travelers fast, reliable access to quality medical care anywhere in the world when they get sick far from home. Through our simple, easy-to-use app, people instantly connect with a trusted local doctor who speaks their language, avoiding unnecessary stress and expensive hospital or clinic visits, transforming the tourism industry.

From video consultations and at-home visits to in-clinic appointments, our large medical network spans countries, cultures and specialties. We help people feel safe, supported, and cared for with 24/7 access whenever they need us.

Where are we located?

Our offices are based in the green landscape of Moshav Beit Nekofa, between Tel Aviv and Jerusalem.

Responsibilities

Own the end-to-end customer lifecycle for assigned Israeli clients, serving as their trusted advisor and primary point of contact.

Lead customer onboarding and early adoption, ensuring a fast time-to-value and a strong foundation for long-term success.

Drive customer engagement, adoption, and value realization across Air Doctor’s solutions.

Act as the voice of the customer internally, partnering with Product, Operations, Support, and Sales to ensure customer needs are met and feedback is translated into improvements.

Monitor customer health, usage, KPIs, and satisfaction, proactively identifying risks and opportunities for growth or improvement.

Develop and execute success plans, including mitigation strategies for at-risk accounts and initiatives to improve retention.

Lead regular business reviews (QBRs/MBRs) to align on goals, performance, and roadmap.

Ensure high renewal rates by proactively managing customer relationships and delivering measurable value.

Requirements & Skills

Experience: 2–3 years as a Customer Success Manager, Account Manager, or similar client-facing role, preferably in SaaS, healthcare, insurance, or Insurtech within the Israeli market.

Customer Success Mindset: Strong sense of ownership over customer outcomes, retention, and satisfaction.

Data-Driven: Ability to analyze usage data, customer health metrics, and feedback to guide decisions and actions.

Communication: Excellent verbal and written communication skills in Hebrew and English; confident presenting to stakeholders.

Cross-Functional Leadership: Comfortable influencing and collaborating across teams without formal authority.

Problem Solver: Proactive, structured, and empathetic approach to resolving customer challenges and driving success.

Please send CV to: [email protected]

Apply on LinkedIn
Costumer Care
Ops Team
Product Team

What We Stand For...

Innovation

Innovation is at the heart of everything we do. We’re continuously striving to find new and exciting ways to develop technology-based solutions that benefit both our customers as well as our partners. 

Making the World Better

Our telemedicine app was created to make the world a better place. We are passionate about bringing the best healthcare professionals to our customers when they need them most.

Driving Growth

Our partners are a core part of what makes Air Doctor tick, which is why we are dedicated to helping them grow and thrive across some of the most competitive global sectors.

What Our Team Has to Say...

Jenny Cohen Drefler

Jenny Cohen Derfler

Air Dr CEO & Co-Founder

Jenny is the CEO and one of the Co-Founders at Air Doctor. She spent more than 20 years at Intel, most recently as general manager of its manufacturing facility in Israel and before that in various engineering and manufacturing roles in Silicon Valley. Air Doctor is her second startup having previously founded electric vehicle company ElectRoad.

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