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Getting sick while traveling is never fun — and when you’re in a foreign country, it can feel a little scary. But don’t worry. If you’re feeling unwell in Medellín, Colombia, you’re not alone and there are plenty of easy ways to get help fast. Whether you’ve caught a cold, hurt yourself exploring the city, or just aren’t feeling like yourself, this guide has everything you need to know about navigating medical care in Medellín.
Understanding Medellín’s Healthcare System
Medellín has both public and private healthcare.
Private vs. Public Care
Public hospitals are affordable but often come with long waiting times and limited English support. Private clinics are faster, more modern, and more likely to have English-speaking staff — but they’re more expensive. Most travelers prefer going to private doctors or clinics for convenience and better service.
Emergency Medical Care in Medellín
Here’s all of the info you need in case of an emergency.
Essential Emergency Numbers
Here are the numbers to keep in your phone:
- Emergency (ambulance): 123
- Police: 112
- Fire: 119
How to Call an Ambulance in Medellín
Dial 123 and explain your situation. If you don’t speak Spanish, it’s helpful to ask a local or your hotel to assist with the call.
Hospital vs. Urgent Care
- Go to the hospital for serious injuries, severe illness, or life-threatening situations.
- Visit an urgent care clinic for minor injuries, infections, or check-ups. These clinics often offer shorter wait times and are more affordable.
Pharmacies & Medication: What You Need to Know
Pharmacies in Medellín are everywhere and many are open 24/7. You don’t always need a doctor’s note for basic medicine like painkillers or cold/flu treatments.
Look for pharmacies like:
- Cruz Verde
- Farmatodo
- La Rebaja
These usually have someone on staff who can help with basic health questions — though they may not speak fluent English.
What to Do If You’ve Got Travel Insurance
Travel insurance can make your medical experience smoother and cheaper. Here’s what to keep in mind:
Documents You May Need to Submit a Claim
- A doctor’s note
- Itemized bills or receipts
- Your insurance policy number
- Proof of travel (like flight tickets)
Check directly with your insurer to confirm the specific documents needed for reimbursement.
Language Barriers
Most locals in Medellín speak Spanish, and English isn’t widely spoken — especially in public hospitals and pharmacies. Here are a few phrases that may help:
- “I need a doctor” – Necesito un médico
- “I don’t feel well” – No me siento bien
- “Where is the nearest clinic?” – ¿Dónde está la clínica más cercana?
If you’re stuck, translation apps like Google Translate can be a lifesaver.
How to Avoid Getting Sick in Medellín
Here’s what you need to know if you want to avoid getting sick in Medellín.
Common Travel Illnesses
- Traveler’s diarrhea
- Altitude sickness (in some nearby areas)
- Food-related illness
- Common colds due to climate change
Is the Tap Water Safe?
Yes! Medellín’s tap water is safe to drink. But if you have a sensitive stomach, stick to bottled water just to be safe.
Food Safety Tips
- Stick to busy food stalls with high turnover.
- Avoid undercooked meat and seafood.
- Wash your hands often — or carry sanitizer.
Healthcare Tips for Pregnant Travelers & Those with Pre-Existing Conditions
If you’re traveling with special medical needs, plan ahead. Carry your medical records, a list of your medications, and check which clinics have specialists.
Finding an English-Speaking Doctor in Medellín
This can be one of the biggest challenges for travelers. Many local doctors don’t speak English fluently, and public hospitals rarely have bilingual staff.
That’s where Air Doctor comes in.
We connect travelers to verified, trusted English-speaking doctors nearby — whether you want a virtual consultation, clinic appointment, or even a doctor to visit your hotel.
Getting Help Beyond Healthcare
If you’re facing a medical emergency or legal issue, contact your embassy. They can:
- Help you understand your rights
- Assist with translation
- Recommend medical providers
- Help contact family back home
Recap: What to Do if You Get Sick in Medellín
- Don’t panic — help is available
- Choose private healthcare for faster, better care
- Visit a 24/7 pharmacy for over-the-counter relief
- Call 123 in an emergency
- Use Air Doctor to book an English-speaking doctor quickly
- Keep your travel insurance details and documents handy
- Contact your embassy if needed
About Air Doctor
With the Air Doctor app in your pocket, you can access medical care and receive expert medical guidance anywhere you travel.
Air Doctor offers a wide range of benefits, including:
- A global network of over 20,000 multi-lingual doctors and specialists
- Choice of clinic, at-home (hotel), and video consultations
- Healthcare access in 90 countries
- 24/7 multi-lingual support
- Transparent pricing and reviews
- Most common medical specialties, including dentists, dermatologists, and ENT specialists
FAQs
Yes. Both private clinics and public hospitals accept tourists. Private healthcare is generally faster and more convenient for travelers.
A consultation at a private clinic typically ranges from $40 to $100 USD. Public hospitals are cheaper but less convenient.
They exist, but they’re not always easy to find. Your best bet is using a platform like Air Doctor to book a vetted, English-speaking professional.
