FAQ - For Users
What is Air Doctor?
Air Doctor is an innovative platform that connects travelers with local doctors worldwide. It provides a network of verified medical professionals accessible for in-person or online consultations, and medical advice. With Air Doctor, travelers can find medical assistance easily, no matter where they are, ensuring peace of mind while abroad.
Is the Air Doctor App Safe?
Yes, Air Doctor is safe to use. The platform verifies each listed doctor, ensuring they are licensed professionals. Air Doctor also uses secure payment methods and prioritizes data protection, making it a reliable and safe solution for medical assistance on the go.
How to Use Air Doctor: Step-by-Step Guide
- Download and Install the App or use it via the web.
- Set Your Location to find doctors near you.
- Choose a Specialty based on your needs.
- Search for available doctors in your area.
- Select a Doctor from the list, reviewing profiles and ratings.
- Choose an Appointment time and date.
- Book Your Appointment.
With 24/7 customer care support available via chat, WhatsApp, and phone, Air Doctor ensures a smooth experience.
How Does Air Doctor Work?
Air Doctor simplifies accessing healthcare for travelers through a few key steps:
- User Registration: Download the app, register with your details, and set your location.
- Doctor Search: Find a doctor based on specialty, language, and location.
- Appointment Booking: Choose between in-person or virtual consultations.
- Secure Payment: Pay for your consultation securely within the app.
- Consultation: Meet with the doctor in person or virtually.
- Post-Consultation Support: Rate your experience and access follow-up care if needed.
All doctors are verified, ensuring quality and reliable healthcare access.
What Are the Benefits of Air Doctor?
- Global Access: Find doctors worldwide, perfect for frequent travelers.
- 24/7 Availability: Consult a doctor any time, even in emergencies.
- Language Support: Easily find doctors who speak your language.
- Convenience: Book appointments and consult with doctors from any location.
- Verified Doctors: Licensed and verified doctors ensure reliable care.
- Telemedicine Options: Virtual consultations provide quick access to care.
- User Reviews and Ratings: Check ratings and reviews before booking.
- Insurance Integration: Some insurance companies cover Air Doctor services, simplifying claims.
Air Doctor empowers travelers with accessible, trustworthy medical care globally, enhancing their sense of security abroad.
Which insurance companies work with Air Doctor?
Air Doctor partners with major insurers. Check with your insurer or Air Doctor’s website to confirm your plan’s compatibility.
How can I find an English-speaking doctor abroad?
With Air Doctor, you can easily find and book an English-speaking doctor while traveling. Simply enter your location in the app or website, filter by specialty, and choose a doctor that fits your needs.
Is Air Doctor covered by travel insurance?
Many travel insurance providers cover medical consultations booked through Air Doctor. Check with your insurer or select “insurance-covered doctors” in the app to see available options.
How much does an appointment with Air Doctor cost?
Prices vary depending on the country and doctor’s specialty. However, you can view transparent pricing before booking and choose a doctor within your budget.
Can I get a telemedicine consultation with Air Doctor?
Yes! Air Doctor offers telemedicine services, allowing you to consult with a licensed doctor remotely via video call—perfect for non-emergency medical advice while traveling.
What types of doctors are available on Air Doctor?
Air Doctor provides access to general practitioners (GPs), pediatricians, dermatologists, gynecologists, dentists, and other specialists worldwide.
Does Air Doctor provide 24/7 medical assistance?
Yes, Air Doctor offers access to medical consultations 24/7 in many locations, including telemedicine services for urgent medical concerns.
Where is Air Doctor available?
Air Doctor operates in 80+ countries, including popular travel destinations like the USA, UK, Spain, France, Italy, Thailand, and Mexico.
Who can use Air Doctor?
Air Doctor is designed for travelers, expats, and digital nomads who need medical care abroad. Whether you’re on a short trip, living overseas, or a frequent traveler, Air Doctor helps you access quality healthcare in your preferred language.
Do I need to download the Air Doctor app to use it?
No, you can use the Air Doctor website to find and book doctors. However, the app provides a smoother experience with notifications, easy re-booking, and telemedicine access.
