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2.1 While using the Platform, there are certain types of behaviors which are strictly prohibited, as appear in the list below. Please read this list carefully. Your failure to comply with the provisions set forth herein may result in the suspension or blocking of Your Account (as defined below) and using of the Platform and may also expose You to civil and/or criminal liability.
2.2 You may not, whether by Yourself or anyone on Your behalf:
2.2.1 copy, modify, alter, adapt, make available, translate, reverse engineer, decompile, or disassemble any portion of the Platform.
2.2.2 create a browser, frame, border environment or GUI around the Platform;
2.2.3 interfere with or disrupt the operation of the Platform, or the servers or networks that host the Platform, or disobey any laws or regulations or requirements, procedures, policies, or regulations of such servers or networks;
2.2.4 interfere with or violate other Users’ rights to privacy (including, without limitation, other Practitioners listed on the Platform, or End-Users to whom You have been provided Your Services), or harvest or collect data and information about other Users without their express consent, whether manually or with the use of any robot, spider, crawler, site search or retrieval application, or other automatic device or process to access the Platform and/or retrieve index and/or data-mine information;
2.2.5 impersonate any person or entity or provide false or misleading personal information, including without limitation, providing false or misleading information regarding your professional expertise and credentials. You may not provide information which may cause the Users to believe that You are able to provide services, advice or consulting outside of Your fields of expertise;
2.2.6 offer to provide services, advice or consulting that is not in Your fields of expertise, or which You are not qualified or licensed to provide or render under any applicable law and regulation;
2.2.7 transmit or otherwise make available through or in connection with the Platform any virus, “worm”, “Trojan Horse”, “time bomb”, “web bug”, spyware, or any other computer code, file, application or program that is malicious by nature or defective, and may, or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component;
2.2.8 use the Platform for any illegal, unlawful, inappropriate or unauthorized purposes, or conduct any act, or omit to conduct an act, in a way that is in violation with applicable local, national or international laws and regulations, including without limitation rules of ethics applicable to You;
2.2.9 use the Platform to defame, abuse, harass, stalk, ridicule, mock, threaten, or otherwise harm and violate the legal rights of the End-Users, other Practitioners and/or any other persons by posting any inappropriate content or otherwise;
2.2.10 use the Platform for any commercial or non-personal purposes, including any usage which generates any revenues, whether directly or indirectly (other than under Your Account), without our prior written consent;
2.2.11 contact, communicate with, or exchange information with any End-User (other than through the Website) prior to such End-User’s first visit to You; or
2.2.12 offer any medical service, advice or consulting, which may be rendered or practiced only by a licensed professional, unless You are a licensed professional and are in good standing in the relevant field of expertise, and unless You continue to comply with any laws and regulations, including rules of professional and ethical conduct applicable to You.
3.1 As a condition for Your registration with the Platform, use of this Platform, and creating an Account, you hereby acknowledge, represent and warrant that:
3.1.1 You are fully qualified, licensed and registered under all applicable laws of the relevant jurisdiction(s) in which you provide Your Service, with no reservations or restrictions other than as applicable generally to all medical practitioners in such territory, to practice medicine, prescribe medications and provide other services of the type offered by You to End-Users under the Platform, and You will advise Us immediately and in writing of any change, restriction, limit or prohibition affecting your registration, license or qualification to practice medicine or to provide such services;
3.1.2 You hereby agree to obtain and continue to maintain throughout the term of your Services, at Your own costs and expense, adequate professional liability insurance as required under applicable law and regulations applying to provision of Your Services, with coverage which is reasonably sufficient (at Your discretion, and in the view of a reasonable medical professional) to cover Your risks and liabilities under these Terms;
3.1.3 The acceptance of these Terms, receipt of the Booking Requests, and the provision of Your Services to the End-Users does not and will not violate any other agreement to which You are bound, or any law, rule, regulation, including rules of professional and ethical conduct, order or judgment to which You are subject;
3.1.4 Your usage of the Platform and maintaining an Account has not been previously suspended, nor has Your access to the Platform been previously blocked by Us; and
3.1.5 You are solely and exclusively liable for Your conduct via the Platform, and for any content which would be posted, transmitted and/or transferred by You or on Your behalf, including without limitation, any content that is transmitted by You to any of the Users. You acknowledge and agree that neither the Company, nor any of its affiliates, will be deemed as provider or recipient of any of Your Services which you provide to any of the End-Users.
3.2 In addition, You hereby acknowledge that time is of the essence in the communication with the End-Users who may contact you seeking advice and/or consulting service from you as a Practitioner. Company may, but is not obligated to, regularly perform random quality checks on response time in Your communication with End-Users. For the avoidance of doubt, Company does not review the content of any communication between You (as a Practitioner) and an End-User with whom you communicate through the Platform and/or to whom You provide Your Services or contemplate to do that, with the exception of reviews and monitoring of content of such communication for technical support.
3.3 You hereby represent and warrant to the Company and the End-Users that:
3.3.1 All materials, certification, information and other data (including but not limited to personal information and professional certification) provided to the Company and the End-Users during the Account application process or thereafter is true, valid, correct, accurate and not misleading (it being understood that the Company shall not be under an obligation to request or independently obtain such certification or verify its accuracy);
3.3.2 You will be providing Your Services to End-Users from your own premises, and will permit Us or our local representatives to reasonably visit such premises, if requested and subject to advance coordination with You, in order to review the performance of Your Services;
3.3.3 When requested by Company, you will prepare and deliver timely, accurate and complete medical summaries of Your Services provided to End-Users, and communicate with Company or directly with its customers as reasonably requested in order to communicate such summaries, all in full compliance with all data protection and other applicable laws;
3.3.4 You shall adhere to medical necessity criteria and applicable laws in the performance of Your Services, ensuring that Your Services align with accepted medical standards, are essential or recommended for diagnosis and treatment, and provide proven medical value in the appropriate setting, manner, and duration;
3.3.5 You will perform Your Services with due professionalism, diligence and care, in a competent, professional, ethical and manner consistent with the highest professional standards applicable to Your Services and/or field of practice, or in general; and You shall at all times ensure that offering and provision of Your Services to the End-Users are in compliance with any laws and regulations, including rules of professional and ethical conduct, applicable to Your profession and area of practice in Your own jurisdiction. You agree that it is Your responsibility to review laws and regulations applicable to Your profession in Your jurisdiction in order to determine whether or not the receipt of Booking Requests (as defined below) and provision of Your Services to the End-Users do not violate any applicable law and regulation and rules of ethics and professional responsibility.
3.4 You understand and acknowledge that Company (Air Doctor) is not a provider of medical services or medical advice, and You alone shall be responsible for the contents of any medical services or medical advice provided as part of Your Service, even if provided through the Platform. You must resolve any dispute between you and any End User of the Platform directly with the End User. You will be solely responsible for your usage of the Platform to provide services, as well as for any monitoring or follow-up of the medical treatment, prescriptions, etc., which You deem to be necessary in your discretion as a medical service provider.
3.5 You understand and acknowledge that Company may refer to you End Users which access the Platform through, or whose details are received from, insurance companies and other similar entities which are active in the field of medical insurance (each a “Medical Insurer”). For the avoidance of doubt, Company may collaborate, or cease to collaborate, with such Medical Insurers at its sole discretion and without any liability towards you; Company may also decide, at its sole discretion (or as instructed by a Medical Insurer), whether End Users arriving through a specific Medical Insurer will be referred to You (or any other specific provider of medical services) or not.
3.6 You understand and acknowledge that certain medical services, including surgery and such other medical services as may be reasonably added by Us from time to time in the future, always with advance written notice to You, are excluded from the scope of these Terms and shall not be provided through the Platform (the “Excluded Services”). You hereby undertake that you shall not offer Excluded Services to End Users through the Platform, but only through a Medical Insurer with which you have a separate agreement; and the terms of the Excluded Services, including any responsibility or liability for their results and outcomes, shall be governed by the agreement(s) between You and the Medical Insurer, and Company shall not have any liability for such matters.
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4.1 In order to be eligible to offer and provide Your Services to the End-Users as a Practitioner, You will be required to create a Practitioner account (“Account”) through the Platform by filling out an on-line registration form (where You must provide Your personal information as well as Your contact information and pricing) and uploading the requested copies of certification, licenses, samples, etc., or any additional documents as may be requested by the Platform under Your own profile. Any such information, certification, licenses, samples etc., provided by You to the Company for the purpose of creating an Account will be kept in the Company’s data base, and We will use reasonable measures to protect the safety of such database.
4.2 You acknowledge that the Company will have the right to reject a Practitioner’s application to create an Account at its sole and absolute discretion. However, please be informed that the Company may, but is not obligated to, perform verification of any submitted certification or documents. In addition, the Company shall have the right to review Your personal profile and amend typing or spelling errors, or may otherwise remove or refuse to post any content uploaded by You on the Platform, including any content within Your personal profile, at its sole discretion, including without limitation content that is, in the judgment of the Company, inappropriate or that is in violation of the provisions of these Terms, whether during the process of creating an Account or at a later stage. Once Your Account is created, You will be considered a registered Practitioner and Your name will be added to Platform’s Practitioners list according to Your professional expertise and background. For removal of doubt, any advice and/or consulting service provided by You as part of Your Services shall in no event be implied or deemed as being an advice and/or consulting service that is provided by or on behalf of the Company.
4.3 For the avoidance of doubt, Company shall not offer to each End-User all Practitioners for each query; only Practitioners which are relevant and adequate to a specific request, at Company’s sole discretion (considering field of expertise, location, and various other considerations) shall be presented to an End-User in each case. Company shall not be liable to You in the event Your Services are not offered to an End-User, for any reason whatsoever.
4.4 You acknowledge and agree that creating an Account and uploading any content and information under Your profile shall be at Your own risk only. You must evaluate and bear all risks associated with the use of the Platform, offering and the provision of Your Services to the End-Users.
4.5 Company reserves the right to (i) suspend, at any time, temporarily or permanently Your Account at its sole and absolute discretion; and/or to (ii) modify and/or alter any feature and/or functions currently available or that may be available in the future on the Platform, without notice to You, and at its sole discretion. You hereby waive and release the Company from any claims or demand in relation to any of the actions in sections (i) and (ii).
5.1 Following the opening of an Account, You will receive booking requests from End-Users with respect to receiving Your Services (“Booking Requests”). For the avoidance of doubt, an End-User may send multiple Booking Requests in parallel to several Practitioners. You will be notified of any new Booking Requests by Company’s delivery of messages (push notifications) to Your e-mail address, SMS messages to Your cell phone, and/or such other means of notification as you shall indicate to the Company that you wish to use, out of the means of notification offered by the Company from time to time (“Notification”).
5.2 Upon Your accepting a Booking Request, You commit to respond to the End-User submitting such Booking Request promptly and without undue delays. You shall have the right to accept a Booking Request or decline it within a certain period of time, as shall be indicated in the Notification. The first (earliest) response by any eligible Practitioner to a certain Booking Request may automatically cancel all subsequent responses of other Practitioners, so that the Practitioner whose response was the earliest (out of the Practitioners requested by the End-User only, and assuming that the first Practitioner responded within the allocated time) shall receive the appointment.
5.3 Please carefully read the comments, posts, requests and queries from End-Users and try to answer them promptly, clearly and in a friendly manner. Do not use abusive or profane language. Only accept a Booking Request if you are able to respond to it straight away. Make every effort to notify immediately if you do not intend to respond to a Booking Request.
5.4 Every Practitioner should honor all Booking Requests accepted by him or her via the Platform. It is mandatory that the End-User shall meet the same Practitioner with whom the Booking Request has been confirmed, and under the same terms (time, place, price, etc.) as confirmed. Either party to an appointment (i.e. the Practitioner and the End User) should communicate about any expected delay or cancellation at least 3 (three) hours prior to the scheduled time of appointment, to the extent possible. Notwithstanding the aforesaid, You acknowledge and confirm that Air Doctor provides the following two types of grace to End Users:
• When an End User makes a Booking Request outside the 3-hour cancellation window, but the Practitioner confirms the Booking Request within the 3-hour cancellation window, then the End User receives a grace period (by default 10 minutes) to cancel the Booking Request, provided it is a minimum period before the scheduled appointment (by default 30 minutes), with both time frames being configurable by Air Doctor at its reasonable discretion; and
• When an End User confirms an alternative Booking Request, that End User has a regret period to undo his or her confirmation and cancel that Booking Request ( by default 5 minutes, configurable by Air Doctor at its reasonable discretion but never later than 30 minutes before the scheduled appointment).
5.5 It is hereby clarified that (i) End-Users may submit reviews of You or other Practitioners (the “Reviews”) to the Company; (ii) Company and/or End-User shall own the contents of such Reviews; (iii) Company, at its discretion, may publish such Reviews or parts thereof on the Platform, to be accessed by other End-Users; (iv) Company shall not be responsible for the contents of Reviews and shall have no obligation to pre-screen, review, flag, filter, modify, refuse or remove any or all content from Reviews, except as required by applicable law; and (v) by using the Platform, you may be exposed to content of Reviews that you may find offensive or objectionable; Company shall not be liable for the effect that negative Reviews may have on Your goodwill, reputation, or business.
5.6 Air Doctor may enable You to receive Booking Requests from End Users for appointments taking place remotely by video conference or other means of telecommunication, only in certain specific jurisdictions allowing the remote diagnosis and treatment of patients by means of telecommunications technology (“Telemedicine”). You acknowledge that you may not use any means of hiding, concealing or obscuring your geographic location or IP address (such as a VPN) in order to provide such Telemedicine services where prohibited or limited under applicable law, and you alone shall be fully responsible for any claim, damage or liability incurred by Air Doctor or by an End User as a result of such actions on Your part.
5.7 During a Telemedicine Appointment, You, in your professional discretion, may determine, when available that a third party interpreter (an “Interpreter”) is needed to facilitate doctor-patient communication. If you make this determination, you may have an Interpreter join the call in order to translate. The End-User may also ask to include an Interpreter during the Booking Request process. The End-User also has the right to decline the participation of an Interpreter in the conversation. In this case, should you feel that clear and precise doctor-patient communication is impossible or too difficult without an Interpreter, you are required to end the Telemedicine Appointment and refer the End-User back to the Company to arrange a new Telemedicine Appointment in his or her preferred language, if possible.
5.8 You shall not prescribe through the Platform any medicine listed under the prohibited lists of your local applicable Telemedicine guidelines (e.g., psychiatric medicines). You shall not issue prescriptions for controlled substances or other substances which may be harmful because of their potential for abuse (for example, medications for insomnia, depression, and/or anxiety).
5.9 It is your responsibility to determine or decide if a prescription can be provided on a “cross border” basis to a Telemedicine End User, according to the location from which the End User is consulting You. For this purpose, you must make sure you are aware of the End User’s actual location, either by consulting via the platform or by directly asking the End User. You cannot provide prescriptions via Telemedicine to End Users in the USA, unless you have a license to do so in the US State from which the End User is consulting You. You cannot provide prescriptions via Telemedicine to patients in the EU, unless you have a license to do so in one of the states which are members of the EU.
6.1 Key definitions:
6.1.1 “Your Fees” means the amounts that are due and payable to You for Your Services by an End-User and/or its Medical Insurer, as agreed between You and the Company. For the avoidance of doubt, such fees may be reasonably amended by Us from time to time, and with advance notice of at least 90 days, and you are entitled to cease providing Your Service by written notice to Us in the event that you do not agree to a change made by Us to Your Fees.
6.1.2 “Service Fees” means the fee that Company charges an End-User and/or Medical Insurer for the use of Your Services, which is calculated as a commission (as determined by Company) on top of Your Fees.
6.1.3 “Total Fees” means collectively Your Fees and the Service Fees, plus any applicable taxes and any surcharges or commissions charged by the relevant payment processor or method. The Total Fees will be reflected on the Platform and displayed to the End-User and/or Medical Insurer (as the case may be) for confirmation when the End-User is asked whether he or she wishes to make a Booking Request.
6.2 We shall be responsible for:
6.2.1 Charging the End-Users for Your Services provided to them during a calendar month, and collecting all excess payments from the Medical Insurers and/or End Users. For the avoidance of doubt, all payments due to You under this Agreement are payable on a full “back to back” basis against the Company’s receipt of payments due to the Company from the relevant Medical Insurer, and Company will assume no liability towards You in the event that a Medical Insurer fails to make timely payment of due amounts.
6.2.2 Remitting Your Fees to You after deduction of the amount of our Service Fee, as remuneration for Your Services. All payments from the Platform to You shall be made until the 15th day of the following calendar month. By registering to the Platform, You give Your irrevocable consent to Air Doctor making any necessary deductions from the applicable fees, including any applicable taxes (such as sales tax, value added tax or withholding tax) and any surcharges or commissions charged by the payment processor or your payment method.
6.2.3 Making adjustments, to the extent reasonably possible, should the sum of Your Fees be corrected or updated following the relevant Appointment, by collecting from the relevant End User and/or Medical Insurer any additional sums due to You, using the same payment method used for the respective Booking Request.
6.2.4 Determining and specifying on the Platform the currencies in which fees are quoted, and the acceptable payment methods. We may, from time to time, and without specific notice to You, add additional payment methods to the then-current payment methods, or cease to use previously supported payment methods. By using one or more payment methods, You represent and warrant that You are lawfully permitted to use the selected payment method in connection with Your Service. We may require additional information from You before completing payment transactions.
6.3 For the avoidance of doubt, it is hereby clarified that any and all payments due to You under this Agreement, including any of the above fees, shall be paid thorough Us and our Platform, rather than directly to You; except that payment for Excluded Services shall not be conducted through Us or the Platform, but rather directly by the relevant Medical Insurer with which you have a separate agreement.
6.4 It is irrevocably agreed and acknowledged by You that Company does not and will not assume any responsibility or liability for any amount due to You from a Medical Insurer under any other Agreement, and all such debts must be handled directly between you and the relevant Medical Insurer.
6.5 You must keep the billing information You provided to us upon registration current, complete, and accurate, and notify Us promptly in case of any change in Your billing information.
6.6 You acknowledge and understand that all payments to be made by Company to You under this Agreement shall be handled and managed automatically through the App exclusively. In the event You use any other media or means of communication (including email or phone) with the Company, Company shall not be responsible for any delays or errors in payment caused in connection with such usage.
6.7 Payment methods are processed and handled through relevant third party payment processors, such as bank transfers, PayPal and credit cards. Payment methods are therefore subject not only to these Terms, but also the terms and conditions of such third parties.
7.1 You will not reproduce or otherwise distribute End-Users’ content. You agree to treat all End-Users’ content and information in confidence; any use of End Users information, or mention or discussion of End-Users’ content outside of direct communication with the End-User within the Platform, is strictly prohibited.
7.2 For example, You may not communicate the content of any Booking Request with any third person, including but not limited translators, customers, family members, friends, and colleagues.
7.3 The Company may integrate commercials and advertisements in the Platform. All the information contained in such commercials and advertisements belong solely to Us or our advertisers and We make no warranties or representations as to such advertisements, whether or not We have control over such advertisements.
7.4 While using the Platform and providing your Services, you will be exposed to personal data relating to End Users, which may include medical information provided directly by the End User, by the Company, or by a Medical Insurer. You are not responsible for the accuracy or completeness of such personal data, but You are responsible for keeping and handling it in accordance with all applicable data protection laws and regulations, as well as with our Privacy Policy, an up-to-date copy of which may be found at any time at the Website (and which constitutes an integral part of these Terms).
8.1 The Platform, including without limitation, the proprietary algorithms and methods, inventions, patents and patent applications, copyrightable material, graphics, text, sounds, music, designs, specifications, data, technical data, videos, interactive features, software (source and/or object code), files, interface, GUI and trade secrets pertaining thereto (collectively, “Intellectual Property”), are fully owned by or licensed to the Company and are subject to copyright and other applicable intellectual property rights under applicable laws, foreign laws and international conventions. Notwithstanding the above, certain content and features made available or displayed through the Website and/or Platform, including without limitation, graphics, photos, sounds, music, videos, interactive features, software, scripts, interface, trademarks, service marks and logos may be owned by third parties.
8.2 Our Company’s logo and other commercial identifiers We use in connection with the Platform are all trademarks and/or trade names belonging to Us or our third-party licensors, whether registered or not. No right, license, or interest to such trademarks or trade names is granted hereunder, and You agree that no such right, license, or interest shall be asserted by You with respect to such trademarks and/or trade names.
8.3 Company hereby grants You a non-exclusive revocable right to use the Website and the Platform, for the purpose of using Your Account, subject to the limitations and restrictions provided for herein. Except as provided herein, You are not granted, expressly or by implication, estoppel or otherwise, any license or right to use any of the Intellectual Property not as explicitly permitted to You under these Terms.
8.4 Subject to the limitations and restrictions provided herein, You hereby grant the Company an irrevocable, perpetual, worldwide, transferable, royalty free right and license to use and commercialize without restriction any information placed by You within the Platform and/or provided by You through the Platform and any and/all intellectual property rights therein or thereunder.
8.5 In addition, You will not plagiarize any third party’s material. You hereby agree that any content that You upload to the Website, and/or any information you provide to the Platform or Users does not and will not violate third-party rights of any kind. You hereby undertake to indemnify the Company for any claims brought by third parties related to any intellectual rights infringement.
9.1 These Terms shall be in effect as of the date on which You accept and agree to these Terms, and continues until it is terminated in accordance with the following provisions:
9.1.1 if terminated by You – by sending a fourteen (14) day prior written notice, signed by You (to be delivered by email), provided, however, that all Your obligations under these Terms relating to any activity prior to the termination date shall remain in full force and effect; or
9.1.2 if terminated by the Company, with immediate effect, for any reason and at any time by providing ten (10) day written notice. However, the Company may terminate these Terms with You immediately upon any of the following events: (i) breach by You of any term of these Terms; (ii) careless behavior that causes disruption to the Platform; (iii) Your failure to communicate in a professional and courteous manner with End-Users, other Practitioners, or the Company’s staff; and (iv) negligence, fraud, or willful misconduct.
9.2 Upon termination of these Terms, Your Account will be suspended or terminated and all Booking Requests submitted to You and not filled by such time may be transferred to other Practitioners, at the sole discretion of the Company.
10.1 YOUR ACCESS TO THE WEBSITE AND/OR PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, THE COMPANY RESERVES THE RIGHT TO TEMPORARILY OR PERMENANTLY TERMINATE OR CEASE THE OPERATION OF THE WEBSITE AND/OR PLATFORM, AT ITS SOLE DISCRETION AND WITHOUT NOTICE TO YOU, AS SET FORTH HEREIN, AND YOU HEREBY RELEASE THE COMPANY FROM ANY CLAIM OR DEMAND IN CONNECTION THERETO.
10.2 WE DO NOT WARRANT THAT THE USE OF THE WEBSITE AND/OR PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE. WE MAY CORRECT, MODIFY, AMEND, ENHANCE, IMPROVE AND MAKE ANY OTHER CHANGES TO THE WEBSITE AND/OR PLATFORM IN WHOLE OR IN PART, AT ANY TIME.
10.3 WE MAKE NO REPRESENTATION REGARDING THE AVAILABILITY, ACCURACY, COMPLETENESS, SAFETY, LEGALITY, QUALITY AND/OR SUITABILITY OF THE WEBSITE AND/OR PLATFORM AND/OR ANY OF THE INFORMATION PROVIDED BY USERS, DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF THE WEBSITE AND/OR PLATFORM, AND WE ARE NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE OF ANY AND ALL CONTENT, INCLUDING ANY CONTENT CONTAINED ON THE WEBSITE AND/OR THE PLATFORM, AND INFORMATION RECEIVED THROUGH THEM.
10.4 WE DO NOT WARRANT NOR GUARANTEE ANY CONTENT AND INFORMATION PROVIDED THROUGH THE WEBSITE AND/OR PLATFORM, AND/OR ANY OF THE INFORMATION PROVIDED BY USERS, AND ASSUME NO LIABILITY WITH RESPECT TO SUCH CONTENT AND INFORMATION. YOU SHOULD NOT RELY ON THE ACCURACY OF SUCH CONTENT AND INFORMATION. WE CANNOT AND DO NOT ASSUME ANY RESPONSIBILITY FOR UPDATING OR CORRECTING ANY SUCH CONTENT AND/OR INFORMATION ONCE IT HAS BEEN GIVEN. FURTHER, THE COMPANY MAKES NO CLAIM THAT THE CONTENT OF THE WEBSITE AND/OR THE PLATFORM AND THE USE THEREOF IS OR MAY BE IN THE FUTURE, APPROPRIATE OR PERMITTED UNDER LAWS APPLICABLE TO YOU. YOU MUST ENSURE THAT USING THE PLATFORM FOR OFFERING YOUR SERVICES IS AT ALL TIMES IN COMPLIANCE WITH THE LAWS OF THE JURISDICTION IN WHICH YOU RESIDE AND/OR FROM WHICH YOU PRACTICE YOUR PROFESSION.
10.5 IN CONJUNCTION WITH YOUR SERVICE, WE MAY OFFER YOU ACCESS TO THIRD PARTY SERVICES, INCLUDING BUT NOT LIMITED TO THE SERVICES OF INTERPRETERS IN CONNECTION WITH TELEMEDICINE APPOINTMENTS YOU MAKE WITH END-USERS. IT IS CLARIFIED THAT SUCH THIRD PARTY SERVICES ARE PROVIDED BY THIRD PARTIES WHICH ARE NOT AFFILIATED WITH THE COMPANY AND ARE NOT UNDER THE COMPANY’S CONTROL IN ANY RESPECT. ACCORDINGLY, WE CANNOT AND DO NOT ASSUME ANY RESPONSIBILITY FOR SUCH THIRD PARTY SERVICES, INCLUDING BUT NOT LIMITED TO ANY MISTRANSLATION OR INACCURACY BY AN INTERPRETER WHICH MAY OCCUR THEREIN. YOUR WRITTEN SUMMARY OF AN APPOINTMENT WILL ALWAYS SUPERSEDE ANY DESCRIPTION BY AN INTERPRETER.
11.1 THE USE OF THE WEBSITE AND/OR THE PLATFORM IS SOLELY AT YOUR OWN RISK. WE SHALL NOT ASSUME LIABILITY FOR DAMAGES RESULTING FROM OR ARISING OUT OF THE SERVICES AND/OR ADVICE PROVIDED BY YOU TO USERS, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES, LOSS OR COSTS SUFFERED BY THE COMPANY AND/OR A USER TO WHOM YOU OFFERED/PROVIDED YOUR SERVICES, NOR SHALL WE BE LIABLE FOR ANY DAMAGE CAUSED TO YOU BY ANY OF THE USERS, REGARDLESS OF WHETHER WE OR AN AUTHORIZED REPRESENTATIVE OF OURS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2 YOU HEREBY RELEASE COMPANY FROM ANY LIABILITY FOR ANY DAMAGE CAUSED TO YOU IN CONNECTION WITH YOUR USE OF THE WEBSITE AND/OR PLATFORM, INCLUDING BUT NOT LIMITED TO ANY DAMAGES CAUSED TO YOU DUE TO A CLAIM OR DEMAND BY A USER TO WHOM YOU OFFERED/PROVIDED YOUR SERVICES, EXCEPT WHERE LIABILITY IS MANDATORY, IN WHICH EVENT LIABILITY FOR DAMAGES SHALL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO THE COMPANY OVER THE SIX (6) MONTH PPERIOD PRECEDING THE CAUSE OF LIABILITY.
11.3 COMPANY AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND SHAREHOLDERS SHALL IN NO EVENT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE AND/OR PROFITS) ARISING IN CONNECTION WITH OFFERING OR PROVISION OF YOUR SERVICES TO THE USERS.
12.1 You agree to defend, indemnify and hold harmless Company, and our affiliates, and the respective officers, directors, employees, shareholders and agents, from and against any and all claims, damages, suits, judgments, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) Your use of the Platform; (ii) Your violation of any term of these Terms; (iii) Your violation of any third party rights, including without limitation any intellectual property rights or privacy right; (iv) any damage of any sort, whether direct, indirect, special or consequential, You may cause to any third party by using the Platform; (v) any claim, action or demand made in connection to Your Services offered/provided to the Users, or content and material provided to Users or that You uploaded to the Website; (vi) a determination by a court or agency that You are not an independent contractor; and (vii) Your failure to provide Your Services in accordance with applicable laws and regulations, including rules of professional and ethical conduct applicable to You. This defense and indemnification obligation survive these Terms.
12.2 In the event of any dispute related to a transaction concluded between You and any User, You agree to release the Company, its affiliates and their respective directors, employees, officers, shareholders and agents from any claims and demands which You may have against a respective User in relation to such dispute.
12.3 You agree that any defense, indemnity, hold-harmless, and release provisions which You provide to Company, if any, shall also extend to Company’s customers and clients, and such customers and clients of the Company are deemed third-party beneficiaries entitled to benefit under these Terms.
13.1 You warrant that You are aware that these Terms are accepted by You only for the purpose of offering and provision of Your Services on a strictly voluntary and contractual basis, do not create employer-employee relations between Yourself and the Company and do not confer upon You any rights save for those set forth herein. You undertake that You and/or anyone on Your behalf shall not claim, demand, sue or bring any cause of action against the Company in connection with alleged employer-employee relations between Yourself and the Company, and if You do so, You shall indemnify the Company and/or its affiliates, and their respective officers, directors, employers, shareholders and agents, upon their first demand for any expense that may be occasioned to You in respect of, or in connection with, a claim as aforesaid, including attorney fees.
13.2 Each of You and the Company is engaged in the independent operation of its own respective businesses, and does not act as an agent or contractor of the other (in particular, with respect to End Users). These Terms do not, and shall not be construed to create any relationship, partnership, joint venture, agency, or franchisor-franchisee relationship between the parties hereto.
13.3 Any claim relating to the Platform or its use thereof will be governed by and interpreted in accordance with the laws of the State of Israel, without reference to its conflict-of-laws principles, subject to any legislation applicable to you personally that mandates otherwise, such as consumer protection laws. For example, if you are a citizen of the EU, your local jurisdiction may apply.
13.4 Any dispute arising out of or related to these Terms and/or Your use of the Platform will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of Tel Aviv District, Israel, subject to any legislation applicable to you personally that mandates otherwise, such as consumer protection laws. For example, if you are a citizen of the EU, your may have a right to seek legal recourse at a different venue.
13.5 These Terms may not be assigned, and the rights hereunder may not be pledged or delegated by You without the prior written consent of the Company.
13.6 If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.
13.7 No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
13.8 These Terms constitute the entire terms and conditions between you and the Company relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between You and Us.
13.9 If You feel that any of Your personal rights has been compromised by Us please contact Us at: [email protected] and We will exert our best efforts to handle Your complaint.
14.1 For acceptance of these Terms, You must fulfill one of the following actions:
(a) Either click the “I ACCEPT” button during the registration process on the Platform, or
(b) Deliver by e-mail to the Company an electronic copy of these Terms signed by You, with confirmation of receipt.
14.2 BY CLICKING THE “I ACCEPT” BUTTON AND/OR DELIVERING A SIGNED ELECTRONIC COPY HEREOF TO THE COMPANY, YOU AGREE AND SIGNIFY THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS, AS MAY BE AMENDED AND UPDATED FROM TIME TO TIME. WE URGE YOU TO CHECK FROM TIME TO TIME TO SEE IF WE HAVE UPDATED THESE TERMS. IF YOU DO NOT AGREE TO ANY OF THE TERMS AND CONDITIONS OF THIS DOCUMENT – DO NOT CLICK ON THE “I ACCEPT” BUTTON, DO NOT PROVIDE US WITH A SIGNED COPY HEREOF, AND DO NOT USE THE PLATFORM. YOUR USING OF THE PLATFORM SHALL ALSO BE DEEMED AS ACCEPTANCE OF THESE TERMS. THE MOST CURRENT VERSION OF THESE TERMS IS ALWAYS AVAILABLE AT THE WEBSITE.
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Last Update: March 17, 2025
Jenny is the CEO and one of the Co-Founders at Air Doctor. She spent more than 20 years at Intel, most recently as general manager of its manufacturing facility in Israel and before that in various engineering and manufacturing roles in Silicon Valley. Air Doctor is her second startup having previously founded electric vehicle company ElectRoad.
